How It Works
Three steps. No mystery.
The software resale business runs on markup nobody talks about. Here is exactly how we do it differently.
01
Send us what you're paying today
A renewal quote, a current invoice, or even a rough list of your licenses. That's all we need to get started. This step costs you nothing.
02
We price the same products
We source through the same authorized, multi-billion dollar distributors the big VARs use. Then we add a low, single-digit margin and show it to you. You see our cost basis before you sign anything.
03
Switch when you're ready
For most licensing there is no waiting for a renewal date. We provision the licenses, you submit a cancellation ticket for the old arrangement, and from that point you pay our price.
The Part Nobody Tells You
Incumbent pricing works in your favor here.
Once a reseller holds your account, manufacturers typically give them a discount of around 20 percent to keep it. The big VARs pocket that discount.
When Harbour becomes your reseller of record, we split it with you. Your price goes down again in year two, instead of creeping up the way you've budgeted for.
That is the opposite of how this industry usually treats loyalty, and it is why our clients stay.
Support
Better response times than you're getting now.
Support is the first question everyone asks, and it should be. Here is the honest answer: the support never came from your reseller in the first place. It comes from the distribution layer underneath them.
We work through distributors with dedicated service desks and two-hour response times. Compare that with calling a manufacturer's 1-800 number, or being a small account at a giant VAR where you wait two days for a callback.
You get a portal, a real escalation path, and people who answer.
See your numbers side by side.
One quote is all it takes to know whether you're overpaying.
Get a Comparison Quote